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Shipping Policy

Effective Date: 12-02-2025

At Aarka Group, we aim to provide a seamless and reliable shipping experience. This policy outlines our shipping process, delivery timelines, and related details.

1. Shipping Locations

We currently ship across India. International shipping is not available at the moment.

2. Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and public holidays).
  • Custom or made-to-order jewelry may take additional processing time, which will be mentioned on the product page.

3. Delivery Time & Charges

Delivery time depends on the shipping location and selected shipping method:

Shipping MethodEstimated Delivery TimeShipping Charges
Standard Shipping5-7 business days₹[X] (Free on orders above ₹[X])
Express Shipping2-4 business days₹[X]
Same-Day Delivery (Select Cities)Within 24 hours (Order before [Time])₹[X]
  • Remote and rural areas may experience slightly longer delivery times.
  • Delivery delays may occur due to unforeseen circumstances like weather conditions, strikes, or high order volumes.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS.
  • You can track your order status on our website using the provided tracking details.

5. Cash on Delivery (COD)

  • COD is available for select locations.
  • A COD fee of ₹[X] may apply.
  • Orders above ₹[X] may require advance payment confirmation.

6. Shipping Partners

We partner with reliable courier services such as [Courier Names] to ensure safe and timely deliveries.

7. Address Accuracy & Delivery Attempts

  • Please provide a complete and accurate shipping address to avoid delivery issues.
  • If the courier is unable to deliver due to an incorrect address or multiple failed attempts, the order may be returned to us.

8. Damaged or Lost Shipments

  • If you receive a damaged package, contact us within 24 hours with unboxing videos/photos.
  • If your order is lost in transit, we will assist in locating it or provide a replacement/refund.

9. International Shipping (If Applicable in Future)

Currently, we do not offer international shipping. Stay tuned for updates!

10. Contact Us

For any shipping-related queries, contact us at:
📧 Email: support@aarkagroup.com

By placing an order, you agree to this Shipping Policy.

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Aarka Group is a premier fashion and jewelry brand offering exquisite, high-quality designs that blend tradition with modern elegance. Discover timeless jewelry and stylish fashion pieces crafted for every occasion.

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